Westerra Credit Union
Privacy Policy
Safeguarding the privacy and confidentiality of each member’s personal information is of the utmost importance to Westerra Credit Union. In order to provide products and services to meet your financial needs, it is necessary to share information about you.
Information We Collect and Disclose:
- Westerra Credit Union collects nonpublic information about you from the following sources:
Information we receive from you on applications and forms such as name, address, social security number and income; - Information about your transactions with us, our affiliates or others such as your account balance, payment history, parties to transactions, and credit card use;
- Information we receive from a credit reporting agency such as your credit worthiness and credit history; and
- Information obtained when verifying the information you provide on applications and forms such as your current and past employers or other institutions where you conduct financial transactions.
Westerra Credit Union only works with businesses that follow strict confidentiality requirements. We will only share your information when absolutely necessary. We do not disclose any nonpublic information about you to anyone, except as permitted by law. We may disclose the information we collect, as described above, to companies that perform market analysis and peer group comparison services on our behalf or that prepare account documentation or otherwise service your account. We will not sell your information to any person or company for any reason.
You will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate. If you decide to terminate your membership, or become an inactive member, we will continue to adhere to the practices as described in this notice.
How We Protect Your Information:
We maintain physical, electronic, and procedural safeguards that comply with federal regulations to safeguard your nonpublic personal information. Westerra Credit Union trains its employees to adhere to strict policies regarding member privacy and restricts access to nonpublic personal information to those employees who need to know that information to provide products or services to you.
What You Can Do to Protect Your Information:
- Protect your account numbers, plastic card numbers, PINs (Personal Identification Numbers) and passwords
- Keep all passwords or PIN information confidential in a separate location away from your computer, not in your wallet, and not on the card itself
- Use caution when disclosing your account numbers, social security number, or other information to other persons
- Keep your information current so that we can reach you if there is possible fraudulent or unauthorized activity associated with your account
Contact Us
Please call us with any questions regarding this Privacy Policy at 303-321-4209 or 1-800-858-7212. Or you can write us at:
Westerra Credit Union
98 Spruce St.
Denver, CO 80230
Westerra Credit Union Online Privacy Policy
The following discloses our information gathering and dissemination practices for Westerra Credit Union’s web site: www.westerracu.com
Registration Forms
Forms on our site may require you to give us contact information, unique identifiers, financial information, and demographic information. We use this information to send you information about Westerra Credit Union, promotional material, and to contact you when necessary. You may choose to opt-out of receiving future mailings; see the choice/opt-out section below.
Links to Other Web Sites
Links to other sites are provided as a service to you by Westerra Credit Union. These sites are neither owned, maintained nor controlled by Westerra Credit Union. Westerra Credit Union is not responsible for the content and/or accuracy of any information contained in these other sites. Please be aware that security and privacy policies may differ from those practiced by Westerra Credit Union.
Cooperative Service Providers’ Web Sites
These sites are provided as a service to you by Westerra Credit Union and are neither owned, maintained nor controlled by Westerra Credit Union. Westerra Credit Union is not responsible for the content and/or accuracy of any information contained in these other sites. These sites may request your contact information and demographic information; be aware that any information that you provide through these sites is not being provided to Westerra Credit Union. Please be aware that security and privacy policies may differ from those practiced by Westerra Credit Union.
Online Surveys
Westerra Credit Union’s online surveys ask visitors for contact information, unique identifiers, financial information, and demographic information. We use this contact data from our surveys to send you Westerra Credit Union information and promotional materials.
Choice/Opt-Out
Westerra Credit Union’s online surveys ask visitors for contact information, unique identifiers, financial information, and demographic information. We use this contact data from our surveys to send you Westerra Credit Union information and promotional materials.
- You may send e-mail to email@westerracu.com.
- You may send mail to the following postal address: E-Business Department, Westerra Credit Union, 98 Spruce St., Denver, CO 80230.
- You may call 303-321-4209 or 1-800-858-7212.
Correcting and Updating User Data
This web site gives you the following options for changing or modifying your information previously provided to Westerra Credit Union.
- You may send e-mail to email@westerracu.com.
- You may send mail to the following postal address: E-Business Department, Westerra Credit Union, 98 Spruce St., Denver, CO 80230.
- You may call 303-321-4209 or 1-800-858-7212.
Contacting the Web Site
If you have any questions about Westerra Credit Union’s Online Privacy Policy, the practices of this site, or dealing with this web site, you may contact:
By E-mail: email@westerracu.com
By Mail: E-Business Department, Westerra Credit Union, 98 Spruce St., Denver, CO 80230
By Phone: 303-321-4209 or 1-800-858-7212
Online Security
Secured Server: For your protection, Westerra Credit Union’s Internet server requires you to use a form-capable browser such as Netscape Navigator or Microsoft’s Internet Explorer. When your browser communicates with our server, the application information form is encrypted for security while traveling over the Internet.
Westerra Credit Union Online ID and Secret Personal Identification Number (PIN): Westerra Credit Union uses your unique member ID which will serve as your identification when using our Internet account access services. In addition to your Westerra Credit Union Online ID, we require the use of a Secret PIN which you change at your convenience. Together, these two unique pieces of information provide you online protection and enable you to view your account information quickly, easily and safely.
NOTE: Please keep your Westerra Credit Union Online ID and PIN in a secure place. If you feel either may have been lost or compromised, please notify Westerra Credit Union immediately at 303-321-4209 or 1-800-858-7212.
